Global B2C E-Commerce and Online Payment Report 2013
Source: PRNewswire View: 255 Date: 2013-06-13

Reportlinker.com announces that a new market research report is available in its catalogue:

Global B2C E-Commerce and Online Payment Report 2013

http://www.reportlinker.com/p01341233/Global-B2C-E-Commerce-and-Online-Payment-Report-2013.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=e-Commerce

1.) Global B2C E-Commerce grows at 20% annually, boosting the expansion of online and mobile payment methods.

The recent "Global B2C E-Commerce and Online Payment Report 2013" by Hamburg-based secondary market research company yStats.com provides information about global B2C ECommerce and the worldwide movement toward online and mobile purchase transactions. According to this new report, Internet users now account for one-third of the world population and one billion persons are expected to make purchases online this year. The emergence of new online payment channels and development of alternative payment methods are expected to drive further growth.

According to the yStats report, new online and mobile payment methods are being developed by and are increase in acceptance by merchants and consumers, not only for online purchases but also at traditional brick and mortar stores. One of these innovations is Near Field Communication, which is expected to increase exponentially and account for over half of total mobile payments worldwide by 2017. Hybrid payments combining online and mobile methods are emerging as well: MasterCard already introduced such a solution earlier this year, while Visa entered a partnership with Samsung to encourage development of mobile payments. Meanwhile, PayPal surpassed its revenue targets in 2012, more than tripling the value of processed payments. Those innovative developments are taking place worldwide, new payment methods build on the infrastructure and consumer preferences already in place, so regional differences exist.

While the report provides an overview of global growth online and mobile payment and B2C ECommerce, it also provides details of the developments in single countries and regions. For example, among the many findings disclosed in the report is that while North America has the highest percentage of Internet users, Asia is set to overtake North America in terms of total online sales as Internet penetration there increases, online retailer outlets expand, and online payment infrastructure develops, particularly in China and India, adding to the already widespread online shopping in Japan and South Korea.

Further developments in Asia include the increasing awareness and willingness to use mobile payment methods while online sales grow. In Japan, Mass merchants Rakuten.co.jp, Amazon.co.jp and Nissen.co.jp are leading online shops and the e-money market is dominated by payment providers operated by large retailers, banks and mobile operators. In South Korea, the share of B2C E-Commerce on total retail sales has reached 6%, with "Travel Services" and "Clothes and Fashion" categories leading, while e-money grew in popularity as a payment method in online shopping. Seeing remaining potential in China, foreign online retailers entered the E-Commerce market in 2012, but Chinese companies remain in the lead there. By 2016, it is expected that more than 700 million
people, half the population of China, will access the Internet, and the number of internet shoppers will grow. Total online payment transaction value in China demonstrated strong quarter-on-quarter growth in 2011-2012. In India, B2C E-Commerce sales are expected to grow by more than +20% annually within the next few years.

In the USA, where E-Commerce is well established, two complementing major trends are MCommerce - shopping online through mobile phones and tablets, and the move toward mobile payments.Traditional payment providers, such as card issuers and processors, online payment players, retailers and mobile operators are entering the field in increased masses. The mobile payment transaction value in the USA reached a two-digit figure in billions of Euros in 2012 and is expected to grow further as mobile commerce increases and more brick and mortar stores accept mobile payments.

Growth rates of B2C E-Commerce are expected to slow in already developed areas of Western Europe. In the UK, the share of online sales on total retail sales exceeded 10% in 2012, but year-onyear growth rates are expected to decline from 2013 onwards. Mobile payments are expected to increase in use in the UK, as the UK Payment Council intends to launch a secure mobile payment service in spring 2014 and PayPal plans to offer a mobile payment solution with the name of PayPal Here in summer 2013. Similar to other major markets, online sales in France are expected to face decreasing growth rates, as more than three quarters of Internet users are already shopping online, especially for travel services. Bank card was the preferred online payment option in B2C E-Commerce
in 2012 in France, followed by micropayment services. In Germany, online sales giants Amazon.de and Otto.de helped B2C E-Commerce revenues in Germany increase by double-digit rates in recent years. The most used online payment methods in German B2C E-Commerce in the second half of 2012 were credit card, invoice and PayPal. Mobile NFC-based payments were not yet spread in Germany in 2012, but are expected to increase in use as banks, credit card companies and telecom operators test the technology involved. Other Western European nations are also experiencing increased B2C E-Commerce and the emergence of mobile payment methods.

Countries in Eastern Europe are also participating in the movement to online commerce and mobile and online payments. In Russia, the regional leader in Internet Use and E-Commerce, many foreign companies and investors have entered the E-Commerce market in recent years, but local mass merchant Ozon.ru and food and drug retailer Utkonos.ru were the leading players in terms of online sales. Though cash remained the main payment method in Russian B2C E-Commerce in 2012, online payments gained in both awareness and usage. By far the most popular among online payment methods in the beginning of 2013 in Russia was bank card, followed by e-money and online banking. Moreover, Russian electronic payment providers, such as Qiwi and Yandex.Money, saw a significant growth in 2012.

2.) About our Reports
- Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions
- yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation.
- The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals.
- Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted.
- yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted.
- If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request.

3.) About yStats.com
yStats.com has been committed to researching up-to-date, objective and demand-based data on markets and competitors for top managers from various industries since 2005. Headquartered in Hamburg, Germany, the firm has a strong international focus and is specialized in secondary market research. In addition to offering reports on markets and competitors, yStats.com also carries out client-specific research. Clients include leading global enterprises from various industries including B2C E-Commerce, electronic payment systems, mail order and direct marketing, logistics, as well as banking and consulting.

Table of Contents

1.Management Summary

2.Global

2.1. Global Overview

•Top 10 E-Commerce Trend Predictions, 2013
•Mobile Payment Trends, 2013
•Mobile Payment Trends, 2012, incl. NFC Mobile Payment Spending, in USD billion, 2012e & 2017f
•Online Payment Trends in Online Gaming, 2013
•Positive Experiences Made with Online Banking and Mobile Banking, by Region, in % of Retail Banking Customers, 2011 & 2012f
•Number of Electronic Payment Transactions, in billions, 2009-2013f
•Number of Mobile Payment Transactions, in billions, 2009-2013f
•Breakdown of Mobile Payment Value, by NFC Payments and other Mobile Payments, in %, 2017f
•Mobile Payment News about PayPal, 2012/2013 and Volume of Mobile Payments Processed by PayPal, in USD billion, 2009-2013f
•Mobile Payment News about MasterCard, February 2013
•Mobile Payment News about Visa and Samsung, February 2013
•B2C E-Commerce Sales, in USD billion, 2007-2011
•B2C E-Commerce Sales, in USD trillion, 2011-2013f
•B2C E-Commerce Sales, in EUR billion, 2010, 2011 & 2013f
•Number of Internet Users, in millions and in % of Population, 2007-2012
•Number of Internet Users, 2011 & 2013f
•Number of Online Shoppers, in millions, 2011-2016f
•Top Online Product Categories, in % of Global Internet Users, Q1 2010 & Q2 2012
•Leading Online Shops, Ranked by Global Unique Visitors, May 2012

2.2. Regional Comparison

•Breakdown of Global B2C E-Commerce Sales, by Countries and Regions, in %, 2010-2016f
•Number of Internet Users, by Region, in millions, and Breakdown of Internet Users, by Region, in %, 2012
•Internet Penetration Rate, by Region, in % of Population, June 2012

2.3 Country Comparison

•Top 5 Countries Regarding B2C E-Commerce Sales, in USD billion, 2011, 2012 & 2013f
•Top 10 Countries Regarding Number of Internet Users, in millions, June 2012
•Top 11 Countries Regarding Number of Internet Shoppers, in millions, 2012
•Top 10 Countries Regarding Number of Internet Shoppers, in millions, 2016f

3. North America

3.1. USA (Top Country)

•B2C E-Commerce Trends, 2012
•Mobile Payment Trends, 2012/2013
•Mobile Wallet Benefits When Paying In-Store, in % of Consumers, March 2012
•Reasons for Not Making Mobile Payments, in % of Consumers, November 2012
•Mobile Payment Transaction Volume, 2012 & 2017f
•Breakdown of Mobile Payment Transaction Volume, by Type, in %, 2012 & 2017f
•Proximity Mobile Payment Transaction Value, in USD billion and in % Annual Growth, 2012-2017f
•M-Commerce Mobile Payment Transaction Value, in USD billion and in % Annual Growth, 2012-2017f
•Average per Capita Proximity Mobile Payment Transaction Spending, in USD, 2011-2016f
•Awareness and Usage of Digital Wallet Offerings, by Digital Wallet, in % of Internet Users, November 2012
•Preferred Digital Wallet Provider, by Age Group of Internet Users, in % of Internet Users Interested in Digital Wallets, Q4 2011
•Mobile Payment News about Groupon, September 2012
•Mobile Payment News about Starbucks and Square, October 2012
•Mobile Payment News about Wal-Mart Stores Inc., Target Corp., and 7-Eleven, 2012
•B2C E-Commerce Sales, in USD billion, Q1 2011 - Q4 2012e
•B2C E-Commerce Sales, in USD billion, 2011-2012
•Share of B2C E-Commerce on Total Retail Sales, in %, Q1 2011 & Q4 2012e
•Most Popular Product Categories in B2C E-Commerce, in % of Online Shoppers, Summer 2012
•Internet Users, in millions and in % if Total Population, 2010 & 2012
•Number of Online Shoppers, in millions, 2011-2016f
•Most Popular US Retail Websites, by Average Unique Monthly Visitors, in millions, Q4 2012

3.2. Canada

•B2C E-Commerce Trends, 2012
•Mobile Payment Trends, 2012 and Share of Mobile Banking App Users on Total Smartphone Users, in %, Spring 2012
•Online Payment News about MasterCard, April 2013
•B2C E-Commerce Sales, in USD billion, and in % Growth vs. Previous Year, 2010-2016f
•Share of B2C E-Commerce Sales on Total Retail Sales, Compared to Other Selected G-20 Countries, in %, 2016
•Top Online Shopping Product Categories, in % of Online Shoppers, February 2012
•Online Shopping Product Categories, in %, Q4 2012
•Number of Online Shoppers, in millions, and in % of Internet Users, 2010-2016f

4.Latin America

4.1. Latin America (Regional)

•Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2012e
•Mobile Payment News about Opera Software ASA, November 2012

4.2. Brazil (Top Country)

•B2C E-Commerce Trends, 2012
•Most Used Online Payment Methods in B2C E-Commerce, in % of Online Shoppers, November 2012
•Most Used Online Payment Methods in B2C E-Commerce, in % of Consumers, June 2012
•Share of Consumers Making Purchases Online With Credit Card, in %, 2010-2012e
•Most Used Online Payment Methods in B2C E-Commerce, by Region, in % of Consumers, June 2012
•Most Used Online Payment Methods in B2C E-Commerce, by Gender, Age and Education Level, in % of Consumers in the Relevant Group, June 2012
•Online Payment News about Visa, 2012/2013
•Online Payment News about HSBC and Visa, April 2013
•Mobile Payment News about MasterCard, TIM Brasil, Banco Itau, Gemalto, Dedecard, and Vivo, February 2013
•Online Payment News about PayPal, March 2013
•E-Commerce Sales, in USD billion, and % Growth vs. Previous Year, 2007-2011
•B2C E-Commerce Sales, in USD billion, 2010-2015f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2011 & 2016f
•Most Popular Product Categories in B2C E-Commerce, in % of Online Shoppers, April 2012
•Number of Online Shoppers, in millions and in % of Internet Users, 2010-2015f
•Leading B2C E-Commerce Players, 1-10, 2012
•Leading B2C E-Commerce Players, 11-20, 2012

4.3. Argentina

•Online Payment Trends, 2012 and Share of Credit Card Online Payment Users on Total Online Shoppers, in %, 2012
•B2C E-Commerce Sales, in USD billion, and % Growth vs. Previous Year, 2010-2016f
•Number of Online Shoppers, in millions and % Growth vs. Previous Year, 2007-2011
•Leading B2C E-Commerce Players, 2012

4.4. Chile

•B2C E-Commerce Trends, 2012
•Online Payment News about PayPal and Multicaja, April 2013
•B2C E-Commerce Sales, in USD billion, and % Growth vs. Previous Year, 2007-2011
•Number of Internet Users, in millions, June 2012 & June 2015f and Internet Shopper Penetration, in % of Internet Users, 2010 & 2011
•Compound Ranking of Selected Retail Websites, Based on Various Criteria, in %, June 2012

4.5. Colombia

•E-Commerce Trends, 2011/2012
•B2C E-Commerce Sales, in USD million, and % Growth vs. Previous Year, 2007-2011
•Internet Users, in millions and in % of Country Population, 2010 & 2011
•Number of Online Shoppers, in thousands, 2011 & 2012f
•Leading B2C E-Commerce Players, 2012

4.6. Ecuador

•B2C E-Commerce Trends, 2012
•Internet Users, in millions and in % of Country Population, 2008-2011, and Online Shopper Penetration, in % of Internet Users, 2011

4.7. Mexico

•B2C E-Commerce Trends, 2012
•Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2011 & 2012e
•Online Payment Trends, 2012/2013
•Online Payment News about Ukash, February 2013
•E-Commerce Sales, in USD billion, 2007-2011
•B2C E-Commerce Sales, in USD billion, and % Growth vs. Previous Year, 2010-2011
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010 & 2016f
•Most Popular Product Categories in B2C E-Commerce, in % of Online Shoppers, 2011 & 2012f
•Internet Users, in millions and % Annual Growth, 2006-2011
•Online Shopper Penetration, in % of Internet Users, 2010-2016f
•Leading B2C E-Commerce Players, 1-10, 2012
•Leading B2C E-Commerce Players, 11-20, 2012

4.8. Paraguay

•Internet Use Trends, 2011 and Weekly Internet Use, by Age Group, in Hours, December 2011
•Internet Activities, in % of Internet Users, 2012f
•E-Commerce Sales, in PYG billion, 2010-2012f
•Internet Penetration, in % of Individuals, 2011/2012 & 2012/2013f

4.9. Peru

•Popular Online Activities, Compared to Global, in % of Internet Users, January 2012
•Most Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2012
•Number of Payment Methods Offered, in % of Online Shops, 2012
•B2C E-Commerce Sales, in USD million and in % Annual Growth, 2005-2011
•Share of Internet Users, in % of Individuals, January 2011 & January 2012
•Leading Retail Sites, by % Reach and by Average Minutes per Visitors, January 2012

4.10. Uruguay

•Popular Online Activities, in % of Internet Users, June 2012
•Purchased Online Product Categories, in % of Online Shoppers, June 2012
•Internet User Penetration, in % of Individuals, 2008-2010 & 2012f
•Breakdown of Mobile Internet Usage, in % of Internet Users, June 2012

4.11. Venezuela

•B2C E-Commerce and Internet Use Trends, 2011/2012
•B2C E-Commerce Sales, in USD billion, 2008-2012
•Number of Internet Users, in millions and in % of Country Population, 2007-2011
•Leading Retail Websites, by Audience Reach, in % of Internet Users, April 2012

5. Europe (Regional)

•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Willingness to Pay Extra Fees for Using Mobile Payments, in % of Consumers, 2012
•Share of Bank Customers Who Have Used PayPal for Mobile Payments, by Country (Germany, UK, France), in %, June 2012

6. Central Europe

6.1. Central Europe (Regional)

•Awareness of Mobile Payment Methods, in % of Mobile Internet Users, 2012
•Usage of Mobile Payment Methods, in % of Mobile Internet Users, 2012

6.2. Germany (Top Country)

•B2C E-Commerce Trends, 2011
•Most Used Online Payment Methods in B2C E-Commerce, in % of Online Shoppers, H2 2012
•Most Used Online Payment Methods in B2C E-Commerce, in % of Transactions, 2012
•Most Offered Payment Methods in E-Commerce, in % of E-Commerce Companies, 2012
•Most Known Online Payment Methods, in % of Online Shoppers, H2 2012
•Most Popular Online Payment Methods in B2C E-Commerce, in % of Online Shoppers and in % of Young Smartphone Users, 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Most Preferred NFC Payment Methods, in % of NFC Payment Users, January 2013
•Mobile Payment Trends, 2012/2013
•Mobile Payment Trends, 2012 and Trust in the Protection of Personal Data in Mobile Payments, by Trustee, in %, June 2012
•Perception of Online Payment Methods by Online Shoppers, H2 2012
•Mobile Payment News about the Otto Group, March 2013
•Online Payment News about Sage Pay, October 2012
•Mobile Payment News about Telefónica Deutschland, October 2012
•B2C E-Commerce Sales, in EUR billion, 2008-2012f
•B2C E-Commerce Sales, in EUR billion, 2008-2012f
•Share of B2C E-Commerce Sales on Total Retail Sales, in %, 2008-2012f
•Turnover of B2C E-Commerce Product Categories, by Product Category, in EUR million and in % Growth, 2010 & 2011
•Breakdown of B2C E-Commerce Service Turnover, by Service Category, in %, 2011
•Internet Users, in millions and in % Growth, 2011-2016f
•Online Shoppers, in millions and in% Growth, 2007-2011
•Top 20 Online Retailers, by B2C E-Commerce Sales, in EUR million, 2011

6.3. Austria

•B2C E-Commerce Trends, 2011/2012
•Most Used Online Payment Methods in B2C E-Commerce, in % of Transactions, 2012
•Online Payment News about SafetyPay and mPAY24, November 2012
•B2C E-Commerce Sales of Goods, in EUR billion, 2007, 2011 & 2016f
•Share of B2C E-Commerce Sales on Total Retail Sales, in %, 2010 - 2011
•Purchased Online Product Categories, in % of Online Shoppers, Q2 2012
•Number of Internet Users, in millions and in % of Total Population, 2007-2011
•Number of Online Shoppers, by Age Group, in millions and in % of Age Group, 2012f
•Top 11 Online Shops, by B2C E-Commerce Sales, in EUR million, 2011

6.4. Switzerland

•B2C E-Commerce Sales, in CHF billion, 2006, 2008, 2010 & 2012
•Share of B2C E-Commerce Sales on Total Retail Sales and on Total Distance Sales, in %, 2009 - 2011
•Purchased Online Product Categories, in % of Individuals, January 2012
•Number of Internet Users, in millions and in % of Total Population, 2007-2011
•Number of Internet Users and Penetration, in million and in % of Total Population, 2006-2011
•Top 10 Online Shops, by B2C E-Commerce Sales, in EUR million, 2011
7. Western Europe

7.1. UK (Top Country)

•B2C E-Commerce Trends, 2011/2012
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Mobile Payment Trends, 2013
•Share of Smartphone Owners Having Conducted Mobile Banking, September 2012, and Reasons for not Using Mobile Payments In-Store , in % of Smartphone Owners, September 2012
•Mobile NFC Transaction Value, in USD millions and in %, 2012-2016f
•Number of Mobile P2P Payment Transactions, in millions and Growth in %, 2013f - 2016f
•Share of Mobile Wallet* or Contactless Payment-Enabled Mobile Phone Owners on Internet Users, in %, May 2012 & November 2012
•Mobile Payment News about PayPal, iZettle, 2012/2013
•Mobile Payment News about Intuit, March 2013
•Mobile Payment News about Everything Everywhere, O2 and Vodafone, September 2012
•B2C E-Commerce Sales, in USD billion and % Growth, 2010-2016f
•B2C E-Commerce Sales, in GBP billion and % Growth 2010-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2011-2012f
•Popular Online Product Categories, in % of Internet Users, 2011
•Internet Users, in millions, Q2 2011 - Q2 2012
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Top 20 B2C E-Commerce Websites, Ranked by Unique Visitors from the UK, May 2012

7.2. France (Top Country)

•B2C E-Commerce Trends, 2012
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Online Payment Trends, 2012, and Value of Attempted Online Payment Fraud, in EUR million, 2008 - 2012
•Number of Online Payment Transactions with Credit Card, in millions, February 2012 vs. February 2013
•Year-on-Year Growth of the Number of Online Credit Card Payments per Month, in %, February 2012 -February 2013
•Mobile Payment News about Facebook, Orange France and Bango, November 2012
•Mobile Payment News about McDonalds, 2012/2013
•B2C E-Commerce Sales, in EUR billion, 2009-2011
•B2C E-Commerce Sales, in EUR billion, Q1 2011 & Q1 2012
•B2C E-Commerce Sales, in USD and % Growth, 2008-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010 - 2011
•Popular Online Product Categories, in % of Internet Users, 2010-2012f
•Share of Online Shoppers on Internet Users, in %, 2011 & 2012f
•Top 20 E-Commerce Players, Ranked by E-Commerce Sales, in EUR million, 2011
•Top 20 B2C E-Commerce Websites, Ranked by Unique Visitors from France, in millions, May 2012

7.3. Belgium

•B2C E-Commerce Trends, 2011/2012
•Online Payment News about BNP Paribas Fortis and Belgacom, 2013
•B2C E-Commerce Sales, in EUR billion and % Growth, 2010-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010-2012f
•Popular Online Product Categories, in % of Individuals, 2011
•Fixed Broadband Subscribers, in Total millions and per 100 Inhabitants, Compared ot Germany, USA, and the OECD Total, 2006-2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from the Netherlands, May 2012

7.4. Ireland

•Internet and B2C E-Commerce Trends, 2011
•B2C E-Commerce Sales, in EUR billion, 2012f & 2016f
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Share of Online Shoppers, by Age Group, in % of Individuals, 2011

7.5. Italy

•B2C E-Commerce Trends, 2011
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, April 2012
•Breakdown of the Last B2C E-Commerce Purchase, by Payment Method, in % of Online Shoppers, 3 Months to February 2013
•B2C E-Commerce Sales, in USD billion and % Growth, 2010-2016f
•B2C E-Commerce Sales, in EUR billion and % Growth 2010-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010-2015f
•Breakdown of B2C E-Commerce Sales, by Product Categories, in %, 2011
•Fixed Broadband Subscribers, in Total millions and per 100 Inhabitants, Compared ot Germany, USA, and the OECD Total, 2006-2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Top 20 B2C E-Commerce Websites, Ranked by Unique Visitors from Italy, May 2012

7.6. Luxembourg

•Internet and B2C E-Commerce Trends, 2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011

7.7. Netherlands

•B2C E-Commerce and M-Commerce Trends, 2011/2012
•Mobile Payment News about MasterCard and ING Group, November 2012
•B2C E-Commerce Sales, in EUR billion and % Growth, 2008-2012f
•B2C E-Commerce Sales, in USD and % Growth, 2008-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010 - 2011
•B2C E-Commerce Sales, by Product Category, in EUR million, 2007-2011
•Breakdown of B2C E-Commerce Sales, by Product Category, in %, 2011
•Number of Online Shoppers, in millions, H2 2007 - H2 2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Top 10 B2C E-Commerce Players, Ranked by Online Revenues, in EUR million, 2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from the Netherlands, in millions, May 2012

7.8. Portugal

•Internet and B2C E-Commerce Trends, 2011
•Leading Online Product Categories Purchased after Online Research, in %, 2011
•Internet Penetration, in % of Individuals, 2009-2011
•Fixed Broadband Subscribers, in Total millions and per 100 Inhabitants, Compared to Germany, USA, and the OECD Total, 2006-2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011

7.9. Spain

•B2C E-Commerce Trends, 2011
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•B2C E-Commerce Sales, in USD billion and % Growth, 2010-2016f
•B2C E-Commerce Sales, in EUR billion and % Growth, 2009-2011
•Share of B2C E-Commerce on Total Retail Sales, in %, 2010-2014f
•Popular Online Product Categories, in % of Online Shoppers, 2011
•Share of Online Shoppers on Internet Users, Compared to the EU 27 Average, in %, 2006-2011
•Top 20 B2C E-Commerce Websites, Ranked by Unique Visitors, in millions, May 2012

8. Eastern Europe

8.1. Russia (Top Country)

•B2C E-Commerce Trends, 2011/2012
•Most Popular Online Payment Methods, in % of Online Payment Users, March 2013
•Most Used Online Payment Methods, in % of Internet Users in Large Cities, Apr. 2011 vs. Aug. 2012
•Breakdown of Online Payments by Method and by Category, in %, March 2013
•Online Payment Trends, 2012 and Awareness and Usage of Payment Methods, by Payment Method, in %, March 2012
•Transaction Volume of Electronic Payment Systems*, in RUB billion, and Share of Distant Financial Services**, in %, 2008-2012e & 2017f
•Breakdown of Distant Financial Services, by Type, in %, 2012e & 2017f
•Online Payment Penetration Rate, in % of Internet Users, by Macro-Region and by Type of Location, March 2013
•Breakdown of Online Payment Users, by Gender and by Age, in %, March 2013
•Breakdown of Online Payment Users, by Income and by Macro-Region, in %, 2012
•Usage of Mobile Banking and Internet Banking, in % of Population, May 2012
•Annual Growth of Electronic Payment Systems Website Audience, by Provider, in %, August 2012
•Online Payment News about Qiwi, 2013 and Revenue of Qiwi, in RUB million, 2010-2012
•Online Payment News about Sberbank and Yandex, 2012/2013
•B2C E-Commerce Sales, in RUB billion, and % Growth, 2010-2015f
•B2C E-Commerce Spending, in USD billion, 2012f & 2016f
•Share of Online Retail on Total Retail Sales and Share of Online Retail, Excluding Services, on Total Retail Sales, in %, 2011
•B2C E-Commerce Sales of Selected Product Categories, in RUB billion, 2011
•Products Categories Purchased Online, in % of Online Shoppers, 2009 & 2011
•Internet Users/Unique Visitors, Compared to Other Selected European Countries, incl. Average Hours per Visitor and Pages per Visitor, Nov. 2011
•Number of Internet Users and Daily Internet Audience, in millions, 2007-2012f
•B2C E-Commerce Player Trends, 2012 and Share of Top 30 Players on Total B2C E-Commerce Sales of Physical Goods, in %, 2011
•Top 15 Online Shops, Ranked by B2C E-Commerce Sales, in RUB billion, 2011

8.2. Albania

•Internet Penetration Rate, in % of Individuals, 2007-2011

8.3. Bosnia and Herzegovina

•Internet Penetration Rate, in % of Individuals, 2007-2011

8.4. Bulgaria

•Number of Internet Users, in millions, and in % of Total Population, 2007-2011Internet Penetration Rate, in % of Individuals, 2007-2011
•Share of Online Shoppers on Individuals, Compared to the EU Average, in %, 2006-2011

8.5. Croatia

•B2C E-Commerce Trends, 2012 and Share of Online Shoppers on the Total Population, in %, 2012e
•Products Categories Purchased Online, in % of Online Shoppers, 2012e
•Internet Users, by Age Group, in % of Individuals, Q1 2012

8.6. Czech Republic

•B2C E-Commerce Trends, 2011/2012
•Online Payment News about TrustPay and Ukash, September 2012
•B2C E-Commerce Sales, in CZK billion, and % Growth, 2007-2011
•Share of B2C E-Commerce on Total Retail Sales, in %, 2007-2011
•Products Categories Purchased Online, in % of Online Shoppers, 2011
•Top 5 B2C E-Commerce Players, by B2C E-Commerce Sales, in CZK billion and in EUR million, 2011

8.7. Estonia

•Volume and Value of Non-Cash Payment Transactions, by Type, in Pieces and in EUR million, 2012, and Average Value per Transaction, by Type, in EUR, 2012
•Value and Volume of Debit Card Payment Transactions, by Type, in EUR million and in thousands, 2011 & 2012
•Value and Volume of Credit Card Payment Transactions, by Type, in EUR million and in thousands, 2011 & 2012
•Products Categories Purchased Online, in % of Online Shoppers, 2011 & 2012f
•Online Shoppers, in millions, and in % of Individuals, 2008-2012f

8.8. Greece

•B2C E-Commerce Trends, 2012 and B2C E-Commerce Sales, in EUR billion, 2008-2012
•Fastest Growing Payment Methods in B2C E-Commerce, by in % Annual Growth, 2012
•Products Categories Purchased Online, in % of Online Shoppers, April 2009-March 2010 & April 2010-March 2011
•Number of Online Shoppers, in millions, 2007-2011 and in % of Internet Users, 2009-2011

8.9. Hungary

•B2C E-Commerce Trends, 2012
•Breakdown of B2C E-Commerce Sales, by Payment Method, in %, Q3 2012
•Mobile Payment Trends, 2013 and Mobile Payment News about MasterCard and Citibank, October 2012
•B2C E-Commerce Sales, in HUF billion, and % Growth, 2007-2012f
•Share of B2C E-Commerce on Total Retail Sales, in %, 2011
•Products Categories Purchased Online, in % of Individuals, 2011
•Individuals Using Internet, Compared to Other EU Countries, in %, 2009-2011
•Share of Online Shoppers on Individuals, Compared to the EU Average, in %, 2006-2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from Hungary, May 2012


8.10. Latvia

•Volume and Value of Customer Payment Transactions, by Type, in thousands and in LVL million, 2012 & 2011
•Purpose of Internet Usage, in % of Individuals, January 2012
•Products Categories Purchased Online, in % of Individuals, 2011
•Online Shopper Penetration, in % of Individuals, 2007-2011

8.11. Lithuania

•Volume and Value of Non-Cash Payment Transactions, by Type, in millions and in LTL million, 2012, and Average Value per Transaction, by Type, in LTL thousands, 2012
•Number and Value of Card Payments, by Card Type, 2012, in % Change Compared to 2011, and Average Value per Payment, by Card Types, in LTL, 2012
•Number of Payment Cards and in % Change, Q4 2010, Q4 2011 & Q4 2012
•Internet Penetration Rate, in % of Individuals, 2007-2011
•Products Categories Purchased Online, in % of Online Shoppers, Q1 2012

8.12. Macedonia

•Purpose of Internet Usage, in % of Individuals, 3 Months to October 2012
•Products Categories Purchased Online, in % of Online Shoppers, 12 Months to October 2012

8.13. Poland

•B2C E-Commerce Trends, 2011/2012
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Most Popular Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2009-2011
•Most Offered Payment Methods in B2C E-Commerce, in % of Online Shops, 2009-2011
•Online Payment pularSolution Providers Used in B2C E-Commerce, in % of Online Shops, 2009-2011
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•B2C E-Commerce Sales, in EUR billion, and % Growth, 2008-2012f
•Share of Online Retail on Total Retail Trade Value, in %, June 2012
•Products Categories Purchased Online, in % of Online Shoppers, June 2012
•Individuals Using Internet, Compared to Other EU Countries, in %, 2009-2011
•Share of Online Shoppers on Individuals, Compared to the EU Average, in %, 2006-2011
•Top 30 B2C E-Commerce Players, by B2C E-Commerce Sales, in PLN million, 2011
•Top 20 B2C E-Commerce Websites, in million Users, February 2012

8.14. Romania

•B2C E-Commerce Trends, 2011 and Share of Internet Users Conducting Online Purchases Monthly, in %, 2011
•Online Payment Trends, 2012 and Number of Online Transactions Made with Bank Card, in millions, 2011 & 2012e
•Value of 3D Secure Card Transactions, in EUR million, 2011 & 2012, and Average Value of 3D Secure Card Transactions, by Transactions in Foreign Currency and Transactions in RON, in EUR, 2012
•Products Categories Purchased Online, in % of Individuals, 2011
•Online Shopper Penetration, in % of Individuals, 2010 & 2011

8.15. Slovakia

•Internet and B2C E-Commerce Trends, 2011/2012
•B2C E-Commerce Sales, in EUR billion, H1 2010 & H1 2011
•B2C E-Commerce Sales, in EUR million, 2010, 2011 & 2016f
•Share of Online Retail on Total Retail Sales, in %, 2011
•Products Categories Purchased Online, in % of Individuals, 2011
•Individuals Using Internet, Compared to Other EU Countries, in %, 2009-2011
•Share of Online Shoppers on Individuals, Compared to the EU Average, in %, 2006-2011
•Leading B2C E-Commerce Players, by Market Share, in %, 2011

8.16. Slovenia

•Internet and B2C E-Commerce Trends, Q1 2012
•Products Categories Purchased Online, in % of Individuals, 2011
•Internet Access, in % of Households, Q1 2011 & Q1 2012
•Online Shopper Penetration, in % of Individuals, 2007-2011

8.17. Turkey

•B2C E-Commerce Trends, 2012
•Number of Online Payment Transactions with Debit and Credit Cards, by Domestic and International Transactions with Domestic Cards and Domestic Transactions with Domestic and International Cards, Q1 2011 - Q1 2013
•Value of Online Payment Transactions with Debit and Credit Cards, by Domestic and International Transactions with Domestic Cards and Domestic Transactions with Domestic and International Cards, Q1 2011 - Q1 2013
•Total Number of Cards, by Credit and Debit Cards, 2008 – 2012
•Share of Mobile Payments on Total B2C E-Commerce Payments, in %, 2012e - 2015f
•Mobile Payment News about Turkcell, October 2012
•E-Commerce Sales, in TRY billion, and % Growth, 2005-2012f
•E-Commerce Share on Total Retail Sales in Turkey, in %, 2007-2012f
•Products Categories Purchased Online, in % of Online Shoppers, April 2011 - March 2012
•Overview of Leading B2C E-Commerce Players, 2012

8.18. Ukraine

•B2C E-Commerce Trends, 2011
•Most Used Payment Methods in B2C E-Commerce, in % of Online Shoppers, 12 Months to Sep. 2012
•Electronic Payment Trends, 2012/2013
•Volume of Electronic Payment Transactions, in UAH million, Q1 2012 - Q3 2012 vs. Q1 2011- Q4 2011
•B2C E-Commerce Sales, in EUR billion, 2010 & 2011
•Share of B2C E-Commerce on Total Retail Sales, in %, 2011
•Products Categories Purchased Online, in % of Online Shoppers, 2011
•Number of Internet Users, in millions, and in % of Total Population, 2008-2012
•Top 5 B2C E-Commerce Players, by B2C E-Commerce Sales, in USD million, 2011
•Top 5 B2C E-Commerce Websites, Ranked by Unique Visitors (Users) from Ukraine, May 2012

9. Scandinavia

9.1. Denmark

•B2C E-Commerce Trends, 2011
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Top 20 Online Shops, by Last Conducted Online Purchase, in % of Online Shoppers, 2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from Denmark, May 2012

9.2. Finland

•B2C E-Commerce Trends, 2011
•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Products Categories Purchased Online, in % of Individuals, 2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from Finland, May 2012

9.3. Norway

•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•Distance Sales, including B2C E-Commerce, in NOK billion, 2010 & 2011 and Share of B2C E-Commerce on Total Distance Sales, in %, 2011
•Products Categories Purchased Online, in % of Individuals, 12 Months to Q2 2012
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from Norway, May 2012

9.4. Sweden

•Most Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, Q3 2012
•Payment Methods Used in M-Commerce, in % of Mobile Shoppers, Q3 2012
•B2C E-Commerce Sales, in SEK billion, 2008-2012f
•Products Categories Purchased Online, in % of Individuals, 2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors from Sweden, May 2012


10. Asia

10.1. Asia-Pacific (regional)

•Awareness of Mobile Payment Methods, by Type, in % of Consumers, December 2012
•Share of Consumers Willing to Use Mobile Payment in the Coming 12 Months, in % of Consumers Aware of the Method, by Type, December 2012
•Online Payment News about MOL, 2012/2013

10.2. Japan (Top Country)

•B2C E-Commerce Trends, 2011/2012
•Online and Mobile Payment Trends, 2012
•Total E-Payment Transactions Value, in JPY trillion, and Year-on-Year Growth, in %, H1 2010- H1 2012
•Mobile Payment News about MasterCard and NTT DOCOMO, October 2012
•B2C E-Commerce Sales , in USD billion, 2011-2016f
•B2C E-Commerce Sales , in JPY trillion, and Growth in %, 2010-2016f
•Share of B2C E-Commerce Sales on Total Retail Sales, in %, 2010 & 2011
•Top Online Shopping Product Categories, in % of Online Shoppers, 6 Months to February 2012
•Internet Users, in millions, 2007-2011
•Internet Penetration Rate, in % of the Total Population, 2007-2011
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors (Users) from Japan, May 2012

10.3. South Korea (Top Country)

•Internet Usage and B2C E-Commerce Trends, 2011/2012
•Breakdown of E-Commerce Sales by Payment Method, in %, Q3 2011 vs. Q3 2012e
•Online and Mobile Payment Trends, 2012/2013
•Mobile Payment News about Hana SK Card, 2013
•B2C E-Commerce Sales, in KRW trillion, 2008-2011
•Share of B2C E-Commerce Sales on Global B2C E-Commerce Sales, in %, 2010-2016f
•Share of B2C E-Commerce Sales on Total Retail Sales, in %, 2008-2011
•E-Commerce Sales, by Product Category, in KRW billion and in %, Q2 2011, Q1 2012 & Q2 2012
•Purchased Social Commerce Product Categories, in % of Social Commerce Users, 2011
•Internet Users, in millions and in % of Country Population, 2000-2010
•Top 15 B2C E-Commerce Websites, Ranked by Unique Visitors (Users) from South Korea, May 2012

10.4. China (Top Country)

•B2C E-Commerce Trends, 2012
•Used Online Payment Methods, by Used at Least Once and Most Frequently Used, in % of Online Payment Users, 2012e
•Online Payment Trends, 2012 and Perception of Payment Security, in % of Internet Users, June 2012
•Total Online Payment Transaction Value, in CNY billion, and in % Growth, Q2 2011 – Q3 2012
•GMV of Third-Party Online Payment and Growth in %, 2009-2016f
•Breakdown of Third-Party Online Payment GMV, by Segment, in %, 2012
•Breakdown of Third-Party Online Payment Market, by Players, in %, Q3 2012
•Number of Online Payment Users and Number of Mobile Payment Users, in millions, 2011 & 2012
•Online Payment Penetration Rate, in % of Internet Users, 2011 & 2012 and Mobile Penetration Rate, in % of Mobile Internet Users, 2011 & 2012
•Mobile Payment Trends, 2012
•GMV of Third-Party Mobile Payment and Growth in %, 2009-2016f
•Breakdown of Third-Party Mobile Payment GMV, by Segment, in %, 2009-2016f
•Breakdown of Confidence in Future of Mobile Payment Usage, in % of Consumers, November 2011
•Total Online Banking Transaction Value, in USD trillion, 2009-2014f
•Mobile Payment News about Alipay, 2012/2013
•B2C E-Commerce Sales , in USD billion and in % Growth, 2010-2016f
•B2C E-Commerce Sales , in CNY billion and in % Growth, 2007-2010 & 2016f
•Share of B2C E-Commerce Sales on Total Retail Sales, in %, 2009-2011 & 2015f
•Breakdown of B2C E-Commerce Sales , by Product Categories, in %, Q1 2012
•Internet Users, in millions and i

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e-Commerce Industry: Global B2C E-Commerce and Online Payment Report 2013

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