Gartner Recommends Limiting Data Centers to Two Per Continent of Major Business Activity
Source: Gartner Newsroom View: 285 Date: 2013-11-08

Analysts to Discuss Infrastructure and Operations Transformation at Gartner Data Center Summit 2013, November 25-26 in London and Gartner Data Center Conference 2013, December 9-12 in Las Vegas

Most global organizations have too many data centers in too many countries, according to Gartner, Inc. Gartner said that in order for enterprises to save costs and optimize service delivery, they need a twin data center topology for each continent of major business activity.

"It’s a fact that most global organizations run too many data centers in too many countries. This is normally the result of business expansion, either organically or through acquisition over many years," said Rakesh Kumar, research vice president at Gartner. "While the logic of business growth makes sense, having too many data centers results in excessive capital and operational costs, an overly complex architecture and, in many cases, a lack of business-IT agility."

Many companies have stated that having too many data centers inhibits their ability to respond quickly to business changes. This is because of too many organizational layers signing off on decisions, and because solutions designed for one data center may have to be completely redesigned for another site. Moreover, because of the significant cost involved (often hundreds of millions of dollars) and the possible savings through a more streamlined architecture, there is a huge financial incentive to change the topology to that of a dual data center.

For most organizations, it will mean two sites each for North America, South America, Europe, Africa and the Asia/Pacific region.
Although many global organizations will typically own all of the sites, in some cases it makes sense to use a hosted site that provides the physical building, power and cooling, while the global organization owns the IT assets. This has been the case for many organizations entering regions such as India and China. In other cases, a service management contract may be appropriate where no assets are owned and a third party will provide IT services through two data centers in a region. The details of how the sites are owned and managed are important but should not be confused with topology of the data center architecture.

"The twin data center topology provides many benefits, such as allowing for an adequate level of disaster recovery. This can be through an active/active configuration where each data center splits the production and development work and can fail over the load of the other site in the event of a disaster," said Mr. Kumar. "However, this presupposes a synchronous copy of data and, so, a physical separation of about 60 to 100 miles. This may be too risky for certain industries, such as banking and government security, and so a third site may be required."

The twin-site approach also allows the central IT organization to better manage data center operations because the number of sites is limited and each is of a significant size, and so will be able to negotiate well with suppliers and attract good skills.

A further benefit of the twin data center approach is that it allows companies to have a streamlined approach to business expansion. As the business grows, it is well-understood that increased IT needs will come from existing sites, so remote sites are closed as part of the initial acquisition process and not deferred because of complexity, lack of decision making or organizational politics.

While a twin data center topology per continent of major business activity is an ideal model, and should be pursued, there will always be some variation. Disaster recovery and business continuity driven by industry-specific compliance reasons (banking) or local specific risk assessment (risk of problems in a major city) may force the need to have a third site much farther away. For example, many banking clients will augment a twin data center strategy with one or more remote data centers that will typically be smaller and/or lower level. These additional data centers act as a data repository with some production capabilities, and as a final defense in the event of catastrophe.

Other variations exist where cultural or language differences exist. For example, many global companies will have a specific data center in China even though they may have a regional hub in Singapore. Another example is where closing down a site in one country and moving everything to another site is too difficult. Further variations come about because the cost of changing from a multi-data center topology to a twin data center topology per major geography is too much, or the resulting cost structure actually does not justify the change.

"While these variations are logical and need to be incorporated into the decision process, they should be viewed as exceptions to the ideal model of a twin data center topology per continent of major business activity, rather than an accepted IT expansion cost," said Mr. Kumar. "By adopting this dual center approach wherever possible, the whole growth strategy will incorporate a belief system that will help to create an optimum data center topology."

Additional information is available in the report "Save Costs and Optimize Service Delivery by Limiting Your Data Center Topology to Two per Continent." The full report can be found on the Gartner website at http://www.gartner.com/resId=2603915.

About Gartner Data Center Conferences

Gartner analysts will take a deeper look at the outlook of the data center market at the Gartner Data Center Summit 2013, November 25-26 in London and the Gartner Data Center Conference 2013 taking place December 9-12 in Las Vegas. More information on the London event can be found at http://www.gartner.com/technology/summits/emea/data-center/?ref=g_homelink. More information on the Las Vegas event is at http://www.gartner.com/technology/summits/na/data-center/.

Members of the media can register for press passes to the events by contacting rob.vandermeulen@gartner.com (London) or janessa.rivera@gartner.com (Las Vegas).

Information from the Gartner Data Center 2013 events will be shared on Twitter at http://twitter.com/Gartner_inc using #GartnerDC.

Contacts
• Janessa Rivera
• Gartner
• janessa.rivera@gartner.com

• Rob van der Meulen
• Gartner
• rob.vandermeulen@gartner.com

About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner in over 13,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 5,800 associates, including 1,450 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.

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